Privacy policy
We value your privacy and are committed to protecting personal data processed through the Website. This Privacy Policy explains how and why personal data is collected, used, stored, shared, and protected when you use our Website and related services.
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INTRODUCTION
By using and/or visiting any section of gametix.org (the "Website"), registering an account, placing an order, or otherwise interacting with our services, you acknowledge this Privacy Policy.
PRYSKROUZ LTD, registration number 15820914, registered at: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ, acts as the primary data controller for personal data processed through the Website in relation to platform operations, payment administration, fraud prevention, support, legal compliance, and service delivery.
The Website operates as a digital marketplace. Certain Products available through the Website are offered by independent third-party sellers. Where necessary for order fulfilment, dispute handling, fraud prevention, or compliance, relevant transaction data may also be shared with the relevant seller.
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INFORMATION WE COLLECT
We may collect personal data including name, e-mail address, billing information, transaction details, account information, payment-related metadata, technical identifiers, IP address, device information, and support communications.
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PERSONAL INFORMATION YOU PROVIDE TO US
You may provide personal data when registering an account, placing an order, contacting support, subscribing to newsletters, participating in promotions, or using platform functionality.
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PERSONAL INFORMATION WE COLLECT AUTOMATICALLY
We automatically collect technical and operational information including IP address, browser type, access time, visited pages, device identifiers, language settings, and security logs.We may also use anti-fraud tools, payment verification systems, and risk analysis mechanisms to detect suspicious transactions and protect the Website, Users, Sellers, and payment infrastructure.
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PERSONAL INFORMATION YOU PROVIDE TO US
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HOW WE USE PERSONAL INFORMATION
We process personal data only where there is a valid legal basis under applicable law.
- To perform contracts and process orders placed through the Website;
- To facilitate payments and settlement with payment providers and relevant sellers;
- To provide customer support and transaction assistance;
- To prevent fraud, abuse, chargebacks, money laundering risks, and unauthorized activity;
- To comply with tax, accounting, legal, and regulatory obligations;
- To improve platform security, service quality, and user experience;
- To send marketing communications where consent or another lawful basis applies.
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HOW LONG WE KEEP YOUR INFORMATION
Personal data is retained only for as long as necessary for the purposes for which it was collected, including legal, tax, fraud prevention, accounting, dispute resolution, and compliance obligations.
Certain financial and transaction records may be retained for up to 10 years where required by law or legitimate business necessity.
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YOUR RIGHTS
Subject to applicable law, you may have rights including:
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to restriction of processing;
- Right to data portability;
- Right to object to certain processing;
- Right to withdraw consent where processing is based on consent.
To exercise your rights, contact [email protected].
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PAYMENT AND THIRD-PARTY PROCESSORS
Payments are processed through external payment providers and acquiring partners. Such providers may independently process payment data under their own privacy policies.
We may share limited data with payment providers, fraud prevention services, infrastructure providers, analytics providers, and relevant sellers where necessary for transaction processing and platform operation.
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SECURITY
We implement technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, loss, or misuse.
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AUTOMATED DECISION MAKING AND FRAUD PREVENTION
We may use automated systems to detect suspicious activity, unusual payment behavior, fraud indicators, abuse patterns, and technical security risks.
Where required, suspicious transactions may be manually reviewed.
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INTERNATIONAL TRANSFERS
Personal data may be processed in the United Kingdom and in other jurisdictions where service providers, technical partners, payment providers, or infrastructure providers operate, subject to appropriate safeguards where required by law.
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CONTACTING US AND MAKING A COMPLAINT
If you have questions regarding this Privacy Policy or data processing, contact:
- email: [email protected]
- address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
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CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.
Updated versions will be published on the Website.
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DATA PROTECTION LEGISLATION
For general information about UK data protection law, you may visit: https://ico.org.uk/